Customer Service – how important is it?

Being a small, independent company, our customers are so important to us and therefore so is our customer service. We value our customers and appreciate that they have chosen to shop with us. We couldn’t survive without them nor our good name!

We feel we always go out of our way to help our customers and do the best we can for them by offering:

• Fresh, tasty and long lasting fruit and veg – some not available in supermarkets
• Daily delivery of fresh bread from local bakery
• Award winning milk & cream from local dairy
• Cheese, meats, curry sauces and other carefully selected produce in our chillers
• Fabulous frozen food
• Fruit baskets and hampers – gifts for any occasion
• Amazing selection of sauces, pickles, speciality produce and so much more
• Service with a smile
• Helpfulness
• Advice and knowledge
• Requests – customers can ask us to try and get anything in for them. Recently, we had requests for Pony Carrots, Mouli and Jalapeno Peppers, Scottish cheese (for Burn’s night)
• Free Parking
• Disabled Bay right outside
• Carry to the car service
• Click and Collect service
• Less plastic, brown paper bags and our own re-usable bags
• A wholesale round serving local schools, pubs, restaurants and businesses

If we can help you further, please ask a member of staff or email us at hello@fletchersclick.co.uk